Shop information
Draft for review · the shop accepts test orders only. Please do not make bank transfers using the details shown in this preview.
Seller and contacts
The BeeZi shop at beezimed.com is operated by ЗП Божидар Янакиев Зибилянов, a Bulgarian agricultural producer.
- Official business address
- 98 Knyaz Boris I Street, Sofia, Bulgaria
- shop e-mail (shown when you scroll or click)
- Phone
- +359 879 881 562 and +359 896 664 367
Terms and conditions
These terms apply to purchases of honey and bee products from BeeZi at beezimed.com. The seller is identified in the Seller and contacts section.
- Select. Choose your product, pack size and quantity. The product page shows the characteristics and price of the selected size.
- Review. Before ordering, you can correct your items, quantities and delivery details. You will see the total in euros, including applicable taxes, delivery and fees, and the delivery timeframe.
- Order and confirmation. The order button clearly indicates an obligation to pay. The contract is concluded when BeeZi confirms by email that it has accepted your order. You receive a summary and the applicable terms on a durable medium. If an item is unavailable, we will tell you and refund any payment for items we cannot supply.
- Fulfilment. The price, payment method, delivery arrangements and timeframe agreed when you order apply. Withdrawal and remedies for non-conforming goods are explained below.
These terms preserve your mandatory consumer rights. Each order is governed by the terms provided when its contract was concluded.
Delivery and payment
When the shop opens, we will offer delivery with Econt and Speedy, to a courier office or to an address. For office delivery, you can select an office from the courier's map. Prices shown in the test checkout are estimates. When placing a real order, you will see the delivery charge before submitting it. After dispatch, you will receive tracking details when available.
We dispatch within 1 to 3 business days after confirmation for cash on delivery or after receipt of a bank transfer. Unless a different timeframe has been agreed, we deliver without undue delay and no later than 30 days after the contract is concluded.
- Cash on delivery. Pay the amount due to the courier when you receive the parcel.
- Bank transfer. After we accept the order, you receive the amount, bank details and payment reference. We process your parcel after receiving payment.
- Account holder
- Божидар Зибилянов
- Bank
- DSK Bank
- IBAN for review
- BG12STSA93001525290342
Withdrawal and complaints
Right of withdrawal
Consumers can withdraw without giving a reason within 14 days of receiving the goods. If goods from one order are delivered separately, the period starts when you receive the last item.
Send a clear statement to shop e-mail (shown when you scroll or click), including your name and order details. You may also use the model withdrawal form. Within 14 days after notifying us, send the goods to ЗП Божидар Янакиев Зибилянов, 98 Knyaz Boris I Street, Sofia, Bulgaria.
You pay the direct cost of returning goods when you withdraw. We refund payments received within 14 days after notification, including standard delivery charges when you withdraw from the entire contract. We do not refund the extra cost of choosing a more expensive delivery option than our least expensive standard service. We may withhold reimbursement until we receive the goods or proof that you sent them, whichever is earlier. We use the original payment method unless you agree to another method at no cost to you.
Statutory exceptions apply when the relevant conditions are met. They include goods liable to deteriorate or expire rapidly and goods delivered sealed, unsealed after delivery and unsuitable for return for health or hygiene reasons. This does not affect your rights if goods do not conform to the contract.
Withdraw from an order online. We email an acknowledgment with the contents of your statement and the date and time it was submitted. The form accepts requests for real orders.
Complaints and disputes
If goods arrive damaged, incorrect or otherwise non-conforming, contact us by email, phone or at the seller’s address. Describe the issue, identify the order and provide proof of purchase. A photo or batch number can help. We will register the complaint and provide its reference number.
Goods are covered by a statutory guarantee of conformity of at least two years from delivery. For non-conforming goods you may request repair or replacement where applicable, and a price reduction or termination when the legal conditions are met. See the consumer authority’s complaints guidance.
You can complain to the Commission for Consumer Protection or seek out-of-court assistance from one of its conciliation committees.
Privacy and personal data
The controller is ЗП Божидар Янакиев Зибилянов. For questions or to exercise your rights, email shop e-mail (shown when you scroll or click).
In the public preview, the name, email, phone number and personal address you enter stay in your browser. We store a sample recipient, selected items and delivery and payment options. In the invitation-only test, we also store the invitation email address to send test order notifications. Email history is available in the protected admin area and BeeZi receives a copy.
For real orders, we will use your name, email, phone, delivery details and order information to accept, confirm, fulfil and support your order. The legal basis is performance of a contract or steps taken at your request before entering into it. The form marks the information we need. Without it we cannot process or deliver the order.
We will also process necessary data to meet accounting and tax obligations when the law requires it. We may process technical records and case details to secure the site and handle disputes, based on our legitimate interests.
Depending on the purpose, recipients may include your courier, hosting and service-email providers, the bank, our accountant and competent authorities where legally required. Data is kept according to its purpose, statutory record-keeping periods and the time necessary to handle a dispute. Technical retention periods and safeguards for transfers outside the EEA will be specified for the final services before launch.
Where applicable, you can request access, correction, erasure, restriction or portability, and object to processing. Where processing relies on consent, you can withdraw it at any time. You can also complain to Bulgaria’s Commission for Personal Data Protection.